Terms & Conditions

1-Service Description This website has been created and is operated by SCS TRAVEL & KERASUS TRAVEL (trade name asktravelexperts.com). We act as an intermediate between hotels and users in order to provide our users with the possibility to search and book hotel accommodation online. Our service is based on information provided by hotels. Although we do our utmost best to ensure that all information provided on this website is accurate, we cannot guarantee that all information is comprehensive and error-free nor can we be held responsible for interruptions or non-delivery of information. 2-Privacy Asktravelexperts.com uses high ethical standards and respects your privacy. We will not give your personal information to third parties under any circumstances. 3-Credit Card Guarantee Your personal information and credit card is safe when you book with Asktravelexperts.com We're dedicated to protect your personal information and credit card security Your credit card and personal information is protected. If you don't want to send your credit card information over the internet, please call us. If you are more comfortable with inputting your credit card number over the phone, you can call our Customer Service Center to give your credit card information. You can call us at (+90 536 864 3349 (weekdays from 9:00 AM to 8:00 PM - GMT+2) 4-Free of Charge Our service is free of charge. Unlike many other parties, Asktravelexperts.com will not add any additional fees, like a reservation fee, to the room rate. 5-Cancellation Please follow the instructions in the confirmation email in case you need to cancel your stay. If you cancel according to the cancellation policy of the hotel, it will be free of charge. We recommend you read the cancellation policy of the hotel carefully. If you cancel later than requested by the hotel or do not show up, the hotel might charge you a fee which is in most cases an equivalent for 1 night stay. Note, Asktravelexperts.com.com will not charge you any cancellation fee whatsoever. 6-Disclaimer The Asktravelexperts.com website has been compiled with the greatest possible care. Our services are based on the information provided by the hotels; for this reason the hotels remain responsible for the correctness of this information. Hotels can alter the information about their hotel, such as prices and availability, at any moment. We can therefore not guarantee that all the information is accurate and faultless, nor can we be held responsible for errors or inaccuracies in the supplied information. You should always check the provided information, before acting on the basis of the supplied information. Unless stated otherwise, the copyright of the material on this website is copyright of Asktravelexperts.com Asktravelexperts.com is a registered company in the Turkey. turkish law is applicable to our services. 7-Control Over Your Data You always have the right to review the personal data you have stored with us. You can request your personal data by emailing us at info@asktravelexperts.com. Please state 'request personal data' in the subject line of your email. If your personal data is incorrect, we will change it upon your request. You can also ask Asktravelexperts.com to remove your personal data from its database by sending us an email to the same email address.